I can open the WD on another old laptop, so cables etc are good- the other laptop is not mine however and thus I need to be able to open on my New Laptop ( my original old one DIED). My Passport Portable Storage The My Passport drive is trusted, portable storage that gives you the confidence and freedom to drive forward in life. Very frustrating to have a backup system for all my files and now find out I am out of luck. Next, Easy Driver Pro searches a database of over 11 million drivers and matches missing, corrupt, or obsolete WD My Passport Drivers to the latest, most compatible drivers for your operating system. When trying to download from WD update, I keep getting the error " can not in S mode- must switch out of S mode". The last time I used it was on an older version of Windows- I thought it was 10 but could have been older like 8 ( that computer is no longer working). I CAN see the file, however Windows is not allowing me to open and run for the first time on a new laptop. When I look at the compatibility from the device manager, the highest is shows is Windows 8. I have a WD My Passport purchased around 2016. I have worked with WD My passport support and still not getting anywhere.
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